Privacy policy

Who we are

Remit for good is a money services business based at 73 Richmond St. W., Office 06, Financial District, Toronto, Canada. We are not yet accepting transfers: our registration as a money services business is in progress, and the service described on this site begins once that registration completes.

For any question about this policy, write to info@remit4good.com.

What this website collects

Almost nothing, and we would rather say that plainly than pad this section.

• No cookies. This site sets no cookies of its own.
• No analytics. There is no Google Analytics, no tag manager, no advertising pixel and no visitor tracking of any kind.
• No account or login. There is nothing to sign into on this website.
• The contact form does not send us anything by itself. It assembles what you typed and opens your own email application with it. Nothing reaches us until you press send in your mail client, and nothing is stored on this site.

Third parties this page loads

Two, both for appearance rather than data:

• Google Fonts (fonts.googleapis.com, fonts.gstatic.com) serves the typefaces. Loading a font exposes your IP address to Google, as with any web font.
• jsDelivr (cdn.jsdelivr.net) serves the icon set, with the same consideration.

Our hosting is Cloudflare, which processes requests to serve the pages and keeps standard server logs for security and abuse prevention.

Information collected when the service is running

Once we are registered and accepting transfers, we will collect what the law requires of a money services business, and no more than that:

• Identity information: name, date of birth, address, and government identification. Verifying customers is a legal obligation, not a preference.
• Transaction information: amounts, currencies, destinations, recipients and the stated purpose of each transfer.
• Contact information: email and phone number, so we can reach you about a transfer.

Why we would hold it

To carry out the transfer you asked for, to meet anti-money-laundering and counter-terrorist-financing obligations, to keep the records those rules require, and to answer you if something goes wrong. Not to advertise to you, and not to sell.

Who it would be shared with

Only where it is necessary or required:

• The bank or payout partner handling your specific transfer, because the money cannot arrive otherwise.
• Regulators and law enforcement, where reporting is legally required. Some reports are mandatory and we are not permitted to tell you one has been made.
• Service providers who help us operate, under contract and only for that purpose.

We do not sell personal information, and we do not pass it to advertisers.

How long it is kept

Customer and transaction records are retained for the period Canadian anti-money-laundering law requires, currently five years from the end of the relationship or the date of the transaction, and longer where another law or an ongoing matter requires it.

Your rights

Under PIPEDA you may ask what personal information we hold about you, ask for a correction, and complain about how we have handled it. Write to info@remit4good.com and we will respond within thirty days.

One limit worth stating honestly: information we are required to keep for anti-money-laundering purposes cannot be deleted on request, and we cannot disclose the existence or contents of a report made to a regulator.

If you are not satisfied with our response you may contact the Office of the Privacy Commissioner of Canada.

Security

This site is served over HTTPS. Once the service is operating, identity documents and transaction records are encrypted, and access is limited to staff who need it for the work in front of them.

Changes

If this policy changes we will update the date at the top. Any change affecting how we handle personal information will be described here rather than made quietly.